- ISBN13: 9780977207602
- Condition: USED - VERY GOOD
- Notes:
Product Description
The no holds barred, inside story of Delta's success, decline and path to bankruptcy...the lessons learned...and what it needs to do to take off again. It gives fresh answers to the often asked question,"What happened to Delta?" This book goes behind the incessant news stories for unique, never before published facts and insights into a classic success story and tragedy. It is based on extensive research, including behind-the-scenes information from 59 members o... More >>
Airline Without A Pilot - Leadership Lessons/Inside Story of Delta's Success, Decline and Bankruptcy
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{ 5 comments… read them below or add one }
it looks more like a university dissertation than a book, and even as such i doubt it would ever get a pass,
the book is totaly unreadable, the paragraphs are never more than 4 lines long, making it very hard to read, the conclusion of the book is reiterated every other paragraph “the founder was a good leader and the outsiders ruined the company… amen” there is no story whatsoever, no flow of information, nothing at all is like reading a bullet-point list.
I also belive the author has a bit of an ego issue, he keeps writing me me me all over the place and writes like a teacher, always trying to teach us mortals something, it should have never been published
also the author behaves a lot more like an “Unhappy” employee which makes his opinions hard to thrust and realy makes the book unreliable. In an attempt to correct this the whole fist part of the book is dedicated to explain how he did his research and how good and accurate he was at interviewing people, it’s a joke really… cant believe that i spent money on this
Rating: 2 / 5
The version of this book that I have 234 but the font is so large that it would be equivalent to 100 maybe 150 pages in a normal book. However that is not my real problem with this book. Nolan uses a lot of facts and figures in this book which is great except for the fact that many are misleading and in countless cases even down right wrong. For example at one point he refers to Delta’s CASM (cost per available seat mile) calming it increased form $8.82 to $10.66. If that were correct then the cost for Delta to fly a single 757 from Portland, OR to Atlanta, GA once (a flight that I have been on) would be in the neighborhood of $3.7 Million (184 seats * 1887 miles * $10.66) meaning that in order for Delta to cover its costs it would have to charge on average over $20,000 per seat. A high industry CASM is 10 cents.
Nolan seems to take pleasure in destroying the image of Delta Air Lines, which towards the end of the book he admits he has personal interests in Delta in the form stock that lost an enormous amount of value after several event caused Delta’s stock price to plunge. Nolan is neither competent enough or neutral enough to write this book.
I am not saying that Delta has not had its problems. All companies have. What I am saying is that if you read this book check the facts and figures yourself. Do not simply take Nolan’s word on anything in this book.
Rating: 1 / 5
Once nationally recognized as one of the finest major corporations in the United States to work for, this book provides an insight into how a great company was led astray by an unfortunate string of incompetent leaders. This book should be required reading for anyone asked to serve on a company’s Board of Directors or as a CEO/President. Lessons learned should be the ability to recognize a pattern of poor decisions and take decisive action before it is too late.
Rating: 5 / 5
This is a great story of turning around a big company, and the resistance encountered at all levels. Enjoyable read for an executive in similar situation.
Rating: 5 / 5
I gave this to my Dad for christmas and he loved it. He recommends it to others to read.
Rating: 5 / 5